Dear Maple Users,
we’d like to inform you that Microsoft’s Windows operating system maker will no longer issue XP security patches from April 8, 2014. Therefore, Maplesoft will no longer be able to support older Maple products on this manufacturer’s own already unsupported Windows XP operating system. These are mainly Maple 12 and older systems. We would like to draw your attention to the need to upgrade Windows XP to Windows 7 or Windows 8.
Regarding the ability to run Maple 11 and Maple 12 on Windows 7, it’s important to note that some users have serious problems with using Maple 11 and Maple 12 on this operating system. For this reason, please note that Maple 11 and Maple 12 are not officially supported on the Windows 7 operating system. However, it is possible that some users will be Maple 11 or Maple 12 working seamlessly on Windows 7.
In the case of switching to Windows 8, it is important to note that only Maple 15 and later versions are supported by Maplesoft on this system. Older version of Maple 14 has serious problems running on Windows 8 and therefore mostly does not work properly.
The Maple 15 and Maple 16.00 / 16.01 versions work on Windows 8 only in compatible Windows 7 mode. Maple 16.02 and later versions should work on Windows 8 without any problems.
Additionally, Maple 17 and Maple 18 are only two versions officially supported on Windows 8.
Waterloo, March 2013
In particular, support for older Maple systems on individual versions of the Windows operating system is not possible for technical reasons, which are mostly caused by changes in Windows operating systems, where part of the functionality is replaced by another functionality, so the old functionality used in Maple is no longer available. That is why Maple is not working properly. But this is not a problem on Maplesoft’s side, but it’s a tax on developing and deploying new Windows operating systems.